FAQ's
Questions?
Please read the FAQ's below. If you can't find the answer you are looking for our please email us at: hello@skiinunderwear.com
How does Shipping & Delivery Work?
Once an order is placed, our team will carefully collect and package your underwear with hugs and love right here in Australia, so please allow up to 48 hours for our team to pick and pack your order.
Your Underwear will be sent via Australia Post, and then it should be safely in your patiently waiting hands within **2-8 business days.
As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow the journey.
Although we require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post delivery driver and they may leave your package in a safe place, or take it to your nearest post office if you are not home.
How much do I pay for shipping?
Shipping is FREE when you spend over $75 or it's only $5 for standard shipping and handling AUSTRALIA WIDE.
Is SKIIN Underwear good for light bladder leaks?
They are perfect for women who experience light bladder leaks. Designed to be super absorbent, breathable and stain resistant. The moisture-wicking layer also draws discharge away from the source and fights bacteria to keep you fresh.
How do I wash/care for my SKIIN underwear?
SKIIN underwear is machine washable. Wash on a gentle cold cycle, and hang to dry. You can also use a laundry bag to protect your underwear from damage.